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Refund Policy
At Black Cap IT, we are committed to delivering quality services. If you are not satisfied, please review our refund policy:
1. Eligibility for Refund
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Refund requests must be submitted within 7 days of payment.
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Services that have not yet been initiated or delivered may be eligible for a refund.
2. Non-Refundable Situations
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Services that have been initiated, delivered, or customized are non-refundable.
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Subscription fees, setup charges, and processing fees are non-refundable.
3. How to Request a Refund
To request a refund, please contact us via:
📧 Email: info[at]blackcapit.com
Include your order ID, reason for the request, and any relevant details.
4. Refund Processing
Approved refunds will be processed within 7–10 business days via the original payment method.